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SafeCall Service

Have you been offered/given money but are now expected to pay it back? Have you got a drug debt that you have to work off? Have you been asked to go County?

If you’re worried and want to talk to someone, the national SafeCall service is here for you.

SafeCall is a confidential, non-judgemental, specialist support service for young people and their families living in England and Wales, who are worried about or affected by county lines. We won’t judge you, or tell you what to do – we can listen, offer advice and help you to be safe. We won’t make you tell us anything you don’t want to. You don’t even have to tell us your name or where you are.

Text the SafeCall team on 07984447198 Monday – Friday, 9am – 5pm for help, support or for someone to simply listen. Whatever you need.

If you call outside of these hours, you’ll be offered a chance to speak to someone on Missing People’s Runaway Helpline instead, which is free to call or text on 116 000. They will speak to you in confidence, offer help, or arrange for someone from SafeCall to text or phone at a time that’s convenient for you.

Find out about other services that can help you.

SafeCall Service